Refund policy
Last updated: October 2026
Not taking payments yet
QuickBlank is in early access and does not take payments yet. This policy applies to every payment once it does.
In short
You can ask for a full refund of a payment within 7 days of making it, as long as none of the credits it gave you have been used. In every other case payments are not refunded. Files that fail are never charged, so there is nothing to refund for them.
Which credits count as used
Plan credits are used first, then add-on packs and the trial pack, the one that expires soonest first. A payment counts as unused while every credit it gave you is still there; once one of them has been used, that payment can no longer be refunded.
Plans
A plan renews every month until you cancel it under Manage billing. Cancelling stops the next renewal: you keep the plan and its credits until the end of the month you paid for. A month that has started is not refunded, in whole or in part, except under the 7-day rule above. Upgrading starts a new monthly period at the full price of the new plan; the price is shown before you confirm.
Add-on packs and the trial pack
These are one-time purchases. Their credits are valid for 30 days. The 7-day rule above applies to them as well. The trial is one per person and per card: a trial paid with a card that already paid for another trial gives no credits, so it is unused and you can ask for its refund within 7 days.
How to ask for a refund
Email support@quickblank.com from the address of your account and say which payment it is about (the date or the receipt is enough). We aim to reply within two business days.
What happens after a refund
The money goes back to the card or account you paid with, through our payment provider Stripe; banks usually show it within 5 to 10 business days. The credits that came with the refunded payment are removed from your account, and a refunded plan is ended.
If you dispute a payment with your bank
Please write to us first: it is quicker for you. While a dispute (chargeback) is open, the account is suspended and the credits from that payment are removed.
Your rights
This policy does not limit any rights you have under the law where you live.
Contact
Questions about payments or refunds: support@quickblank.com.